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1% Solution: How to Drive your Financial Performance, The Use this report as an actionable framework; Seven Measures to Drive Your Financial Performance: The 1% Report.

10 'Must Haves' for Secure Enterprise Mobility Management, The While enterprise mobility brings opportunity for your users and organization, it also invites risk.

10 Best Practices for Controlling Smartphone Access to Corporate Networks The proliferation of personal smartphone devices in the corporate network has led to new concerns for malware attacks and data leakage.

10 Commandments for Developing a High Impact Customer Experience Strategy eBook Exclusive Whitepaper: The 10 Commandments for Developing a High Impact Customer Experience Strategy

10 Critical Elements for a Successful Google AdWords Campaign This White Paper is written for marketers who have some familiarity with the Google AdWords program but want to improve their Cost Per Click results.

10 Critical Questions Manufacturers Should Ask Before Choosing a Cloud-based ERP Solution Over the last few years, Software as a Service (SaaS) has become a compelling and credible delivery model for business applications.

10 Defects That Can Damage Your Lean Six Sigma Initiative Uncover the fatal flaws that could be jeopardizing your Lean Six Sigma or other process improvement initiative.

10 Essential Chrome Tips to Skyrocket Your Productivity With this free guide, you will receive daily updates in your email for free, courtesy of Guiding Tech.

10 Essential Elements for a Secure Enterprise Mobility Strategy Mobility and Bring-Your-Own Device (BYOD) are transforming the way people work and the way organizations support them.

10 Essentials for Building a Solid Website A prominent web presence is a must to have these days. So why are there so many poorly designed, poorly implemented pages out there? Why are 95% of people losing money on the net? Find out the essentials for building a solid site and convert traffic into sales with this free white paper.

10 Google Analytics Tools Your Business Should Be Using Understanding the location of your website traffic will help you to establish whether or not you are reaching your targeted audience as well as reveal emerging audiences.

10 Key Criteria for Mobile Platform Selection A must-have checklist for mobile application development.

10 Keys to Credit Card Processing This free guide outlines 10 key strategies to lower your card processing costs and gets you connected with reputable credit card processing vendors to receive custom, no obligation quotes by phone/email. Merchants have saved thousands off their processing fees using these techniques.

10 Keys to Successful Trading, The Learn the essentials every beginner Forex trader needs to know.

10 LinkedIn Mistakes Companies Make Having unprofessional or poor quality employee profile photos--or, worse yet, no photo at all!

10 Metrics for 2013 Marketing Success With this guide, you'll learn which specific metrics you should be measuring in Search, Social, Email, and Publicity.

10 Network Security Tools and Tests Everyone Should Use Be the IT expert for yourself by using these tools to strengthen the security of your systems.

10 NEW WAYS TO THINK ABOUT AFFILIATE MARKETING BEST PRACTICES Stay ahead of the pack with a new perspective on affiliate marketing. Download this new Impact Radius Whitepaper and dive into the 10 best practices.

10 Performance Management Best Practices Learn how the following performance practices represent the best chance to gain alignment and win more than its fair share of the online market opportunity.

10 Questions HR & Payroll Vendors May NOT Want You to Ask This must-have white paper will provide you with a checklist of the most relevant questions to ask HR or payroll vendors to ensure you're getting the most out of your HCM solution.

10 Questions to Ask When Developing a Plan for E-commerce Shipping An E-commerce shipping plan helps business owners make important decisions.

10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP Explore what to ask before you make a final choice in the ERP arena. Understanding your company's needs will significantly ease your decision-making process.

10 Really Good Reasons To Use Predictive Analytics Here are 10 really good reasons predictive analytics can help your business.

10 Really Good Reasons To Use Predictive Analytics Here are 10 really good reasons predictive analytics can help your business.

10 Reasons Guide: Choosing a File Sync and Share Solution, The A comprehensive guide for evaluating the top file sharing and collaboration tools for business - what to look for and where problems can arise.

10 Reasons to Consider a Cloud-Based Contact Center Solution Drive new sales. Improve customer service. Cut costs per call. These are just a few of the reasons companies upgrade their contact center solution. There are many options--from premise-based solutions to cloud-based platforms--and understanding the differences is critical to choosing a solution that can meet today's needs, and help you reach your future goals.

10 Reasons Why Your Email is More Secure in a Hosted Environment versus an In-House Take an in-depth look at the security risks associated with complex business email configurations and how hosted email solutions stack up.

10 Steps to Consider when Moving to Multi-Space Parking This white paper reviews key considerations for creating a parking program that fits your city's needs when thinking about multi-space parking meters -- whether moving from free to paid parking or replacing outdated single-head meters.

10 Strategies for Choosing the Right ERP Finance and Accounting Solution For Your Company Learn the industry's top 10 fundamental strategies to grow your company and revenue by upgrading from out-of-the-box Finance & Accounting software.

10 Things You Can Do with the iWay Salesforce.com Adapter The iWay Salesforce.com adapter is a robust, market-leading tool, which provides interface and integration touchpoints for all Salesforce.com applications and services.

10 Things Your Next Firewall Must Do Without question, your network is more complex than ever before.

10 Time Management Tips A how-to guide on efficiently managing your time through effective delegating, calendar management and using productivity tools.

10 Tips And Techniques For More Effective Presentations Breaking the mold and standing out from the crowd.

10 Tips for Accelerating Your Pipeline It's important for marketers and salespeople alike to start thinking about the health of their sales cycle -- because the longer your sales cycle, the longer it takes to bring in revenue.

10 Tips For Boosting Business Efficiency With The Right VoIP Phone System VoIP service is in high demand among businesses of various spheres, both small and large, as it fulfills their aim of saving money by utilizing the internet as a source of cost-efficient calls. Outsourcing VoIP service can also save your business a great deal in operating and infrastructure costs.

10 Tips for Selecting the Best Digital Signature Solution Digital Signatures - 10 things to know before choosing a digital signature solution. This document is vital for an organization evaluating digital signature solutions.

10 Ways to Instantly Improve Your Content Find clear actionable directions on how to improve your content's effectiveness with this easy to read guide.

10 Ways to Measure Translation ROI How do you measure the value of translation? The ROI calculation depends on what matters most to your business.

10 Ways to Optimize Your Business with GPS Fleet Tracking Software While many businesses have been focusing on fuel savings, modern day GPS Fleet Tracking Software can be used in a variety of ways.

10 Ways to Wow Your New Hire More and more, engagement, or lack thereof, is cited as a reason people leave jobs. How do you foster engagement and when does it start?

10 Ways Wire Data Helps Conquer IT Complexity This white paper from Slashdot Media explains the value of wire data in practical, simple-to-understand terms.

10 White Paper Marketing Tips As a Marketing Professional, learn best practices for promoting your products and services through white papers.

10 Worst Practices for Technical Support and How to Overcome Them, The Explore 10 of the "worst practices" that are common to customer support operations, including how these worst practices can creep into your contact center, and new ways in which to deal with them.

10+ Reasons Why Employee Advocates are Super Heroes That Will Transform Your Business Download this infographic to learn more than 10 reasons why your brand should power employee advocates.

100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results Without Driving People Crazy This is a vital, user-friendly, inspirational guide for executives, managers, and professionals?and those aspiring to reach their level.

1000 Fans in 30 Business Days It's never easy to build something from nothing. Creating your Facebook presence from ground zero is no different. After all, if nobody knows about your page, how can you expect to take advantage of the viral benefits that Facebook can provide?

101 Design Ingredients to Solve Big Tech Problems Tough technology and business challenges face you at every stage of a project.

11 Hiring Trends for 2011 In this document, you'll get the insider info you need to give potential employers what they want and beat your competition in 2011. You'll learn about the most valuable certifications and the game-changing skills that can lead to more job security and stability.

11 QUESTIONS EVERY CIO SHOULD ASK THEIR IT MANAGER Making the right choices around technology is critical to the success of your business.

12 Comp Mistakes: The Bad & The Terrible Find out the twelve most common compensation mistakes in the latest eBook from Xactly.

12 Days of Sales Tax Compliance, The Holiday preparations for eCommerce merchants.

12 Essential Tips for Socializing the Channel In this white paper, we define a clear set of objectives and metrics with which to socialize your partner channel.

12 Hiring Manager Secrets to Getting the IT Job You Want Learn how you can make yourself a more attractive candidate now with PrepLogic's free 12 Hiring Manager Secrets to Getting the Job You Want.

12 Key Takeaways for Mobile Leaders On May 20-21, 2013, hundreds of mobile professionals across all retail, travel, financial services and gaming, attended the second annual Kontagent Konnect in San Francisco.

12 Mistakes EVERY Entrepreneur MUST Avoid When Raising Money, The Learn what the 12 mistakes to avoid are and increase the odds of raising money!

12 Sales Tax Tips For Small Businesses It seems that sales tax compliance has never been more complicated. More and more businesses are turning to sales tax automation to help them accomplish sales goals.

12 SEO Campaign Killers Learn what not to do when launching a Search Engine Optimization (SEO) campaign to attract more visitors, leads and sales.

12 Ways to Reduce the Cost of Custom Die Cast Components Discover how upfront planning for manufacturing and production can lower your overall costs.

12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months--Free Sample Chapter, The The guide to shortening your execution cycle down from one year to twelve weeks.

13 Cost Areas for a Digital Asset Management System, The Learn what to consider when selecting a product or vendor for a digital asset management system.

13th Annual Next Generation Interlog Conference The Only Cross-Industry Event For The Aftermarket Supply Chain

14 Critical Metrics We Extracted from Phone Calls in Q1 Learn how you can use this data to improve your sales team today.

14 Ideas For Promoting Your Business Online How to turn your business's news into publicity, visibility and more customers.

14 Required Bloodborne Pathogens Training Topics for Your Private Practice Learn how focused OSHA training can better protect your employees and prevent non-compliance fines at your private practice.

15 Ideas for Promoting Your Business Online Email marketing puts your business directly in front of your customer's inbox--at work, at home and on mobile.

15 Popular Windows Applications with Critical Vulnerabilities Even the most common desktop applications have vulnerabilities. Bit9 has compiled a list of desktop applications with known vulnerabilities to help IT departments gain control over their desktops. Each application in this list has the following characteristics.

16 Social Media Marketing Solutions for Small Businesses Social media marketing is an art form, and with the right social media marketing solution, business owners can master it.

16 Ways GPS Tracking Software Can Slash Costs, Boost Productivity For Businesses With Multiple Vehicles Small or large businesses that regularly use several vehicles, whether to transport people, deliver supplies or provide services, can use GPS technology to identify, locate and maintain contact with one or more company vehicles in real time.

17 Team Building Ideas A team building kit with exercises, activities and games to help you build a winning team today.

20 Customer Service Best Practices Learn how to put the “Customer” back in “Customer Service”.

20 Practical Tips on Single Sign-On and Strong Authentication from Practiced IT Professionals Learn from IT professionals in Banking the benefits of Single Sign-On and Strong Authentication.

20-Minute PPC Work Week: Making the Most of Your PPC Account in Minimal Time, The Most small businesses get weak results from PPC for one simple reason: They don't spend enough time in their accounts. The reality is, you don't have to spend days or even hours per week working on PPC to make a difference. You can make a real impact on your PPC performance in just 20 minutes per week. Really!

2006 Annual Study: Cost of a Data Breach Lost or stolen company information can be costly, but exactly how costly? This new Ponemon Institute study quantifies and summarizes actual data breach costs—often into eight figures.

2007 Annual Study: U.S. Enterprise Encryption Trends Identify trends in encryption use, planning strategies, and deployment methodologies in enterprise IT. This study covers deployment rationales and methods, preferred applications and approaches, and more.

2007 ERP in Manufacturing Benchmark Report, The Do you fall within Aberdeen's assessment of a 'Best in Class' Manufacturer? If not - but you want to get there - you should read the 2007 ERP in Manufacturing Benchmark Report to know your 3 steps to success.

2007 Manufacturing Executive Summary by MPI - Findings and Perspectives Read the 2007 Manufacturing Executive Summary Report for manufacturing metrics, perspectives and best practices.

2008 Enterprise Mobility Benchmark Report, The Aberdeen's research shows that enterprise mobility has made significant inroads in organizations and more importantly, is having a measurable impact on the productivity of an organization.

2008 Internet Security Trends This report is designed to help highlight the key security trends of today and suggest ways to defend against the sophisticated new generation of Internet threats certain to arise in the future.

2010-2011 Field Service Industry Trends Report Survey Report Shows Great Opportunity for Innovation.

2011 B2B Marketing Advanced Practices Handbook -- Free Excerpt In order to succeed, it is essential for Marketing to make a measurable contribution to sales pipelines and revenue.

2011 B2B Marketing Mix Survey Results Conducted during the summer of 2011, the report is comprised of feedback from over 125 marketing and management professionals. The data includes valuable insight into business-to-business marketing strategies, budget allocation, and trends.

2012 B2B Marketing Benchmark Report -- Free Excerpt This 2012 edition of the B2B Marketing Benchmark Report will examine the top challenges B2B marketers are facing, the barriers that exist in preventing success, and best practices in overcoming them to attract and convert the modern B2B buyer.

2012 Buyer's Guide: 10 Best Free & Paid Website Optimization Tools, The Reading this 2012 Buyer's Guide: The 10 Best Free & Paid Website Optimization Tools will give you a comprehensive overview of the best web optimization tools out there to fit any budget.

2012 eCommerce Industry Recap The surprising facts you need to know for your 2013 website strategy.

2012 Email Marketing Benchmark Report -- Free Excerpt Will examine the barriers that exist in preventing subscriber engagement and the best practices to increase the accuracy and velocity of email communications.

2012 Endpoint Security Best Practices Survey: Global Results The top tier companies were two-and-a-half times less likely to experience a large number of cyber attacks, and 3-and-a-half times less likely to experience downtime.

2012 Executive Guide to Marketing Personnel - Free Excerpt In this groundbreaking guide, MarketingSherpa has culled the insights from more than 1,600 marketers to formulate the most extensive study in the industry.

2012 Global IT Risk Report - Coping in the Chaos?, The Exclusive 2012 Survey Results! Download the report and get the inside track on the business attitudes and opinions of IT security.

2012 Laptop Buying Guide By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

2012 Payment Security Practices Survey Gain access to stats and best practices on protecting payment security data.

2012 Sales Hiring Trends Report: The Emerging War for Sales Talent Win the War for Sales Talent. This free report provides a quantitative snap shot and analysis of expected trends in sales recruiting and hiring in the emerging economic recovery. The data was gathered from surveys sent to more than 21,000 sales leaders, business owners, senior executives and human resource professionals.

2012 Search Marketing Benchmark Report PPC Edition -- Free Excerpt Looks at the state of the PPC market, and also explores how marketers are using social, local and mobile marketing to extend their PPC marketing tactics.

2012 Search Marketing Benchmark Report SEO Edition -- Free Excerpt Is a comprehensive reference guide containing more than 150 charts with analytical commentary, hundreds of informative insights from your peers, several abridged case studies of real-life search and inbound marketing campaigns and more.

2013 B2B Marketing Mix Survey Results Sagefrog has released their marketing mix survey results!

2013 Email Marketing Benchmark Report See what's new in email marketing practices for 2013.

2013 Legal Hold and Data Preservation Benchmark Survey The landmark 2013 Legal Hold and Data Preservation Benchmark Survey is the most extensive survey focused on how organizations handle data preservation.

2013 Marketing Analytics Benchmark Report, The See how fellow marketers choose metrics, define ROI and turn marketing analytics into actionable items.

2013 Mobile Sophistication and Strategy Study Mobile is a commercial platform that's outpacing any historical adoption curve. Marketing executives should examine the capabilities, trends and priorities of “mobile mainstream” companies.

2013 Sales Compensation & Performance Management Key Trends Analysis The results are in! The latest Chief Sales Officer (CSO) Insights Survey data has been collected and analyzed.

2013 Trustwave Global Security Report Businesses are slow to self-detect breaches - it takes 210 days on average. Learn more.

2013 Web Analytics Landscape, The Since its birth nearly 16 years ago, the web analytics industry has grown tremendously into a multi-billion dollar market. It has evolved both technically and perceptively, with new, exciting technologies emerging year after year.

2014 B2B Marketing Mix Survey Results The purpose of this survey is to provide a planning tool to help marketing professionals optimize their results and return-on-investment.

2014 Guide To Windows 7 For Ex Windows XP Users, The By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

2014 Janrain US Consumer Research: Social Login and Personalization In October 2013, Janrain commissioned Blue Research to assess consumer satisfaction with digital marketing, and whether social login is recognized as part of the targeting and personalization process.

2014 Media Growth Study - An Excerpt Explore how media and related technology companies are responding to market changes, investing in technology and developing new products.

2014 Sales Gravy Guide to: Setting Winning Goals Your time is now. The 2014 Goal Planning Guide is designed to help you make tough, clear decisions about what is most important to you, what dreams are priorities, what goals you will achieve, and what really motivates you to take action.

2014 State of DevOps Report The 2014 State of DevOps Report by Puppet Labs, IT Revolution Press and ThoughtWorks is an analysis of more than 9,200 survey responses from technical professionals around the world, making this the largest and most comprehensive DevOps study to date.

2015 Contact Center Buyer's Bundle + 9 Questions for Choosing the Right Contact Center Software, The Everything content center executives need to know about content center strategy in 2015.

2015 Enterprise Buyer's Guide to SEO Your guide to finding the right SEO partner.

2020: Can you get there? A Business Guide for Overcoming Disruption 2020: Can You Get There? The rapid pace of innovation and change has toppled entire industries with little warning, and many businesses are at risk. Learn how to expect and overcome disruption.

21 Pointers to Sharpen Your Website Learn how to ditch the dull and make your website seriously sharp.

22 Useful Tweaks To Make Ubuntu Feel Like Home By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

24 Questions To Take The Migraine Out Of Email Migration Considering a cloud migration? Make sure you ask the right questions.

25 Business Phone Service Features Your Business Can't Do Without How many features does your business really need in a phone system? Which are worth paying for, and which are over-hyped?

25 Leadership Behaviors That Create A Culture of Continuous Improvement Gain valuable insight into what it takes for leaders to develop a culture of continuous improvement. This paper details how to engage your employees through respect, empowerment, and openness.

25 Marketing Automation Tips Straight From Sales Ever wonder how your sales team can benefit from a marketing automation tool?

25 Ways to Positively Impact Payroll Payroll is more than a cost center that prints checks.

27 Tips for Getting Started in IT Discover everything you need to get started in technology.

2D Imaging Technology Reinvented 2D or not 2D? A new category of 2D imagers – bringing laser-like performance to all 1D/2D symbologies.

3 Businesses Share Why They Chose Citrix XenDesktop over VMware View Learn how 3 companies benefited from true mobility and IT efficiency with Citrix Desktop Virtualization.

3 Easy Building Blocks for a Profitable Green IT Strategy Learn how to create a lasting and effective strategy for sustainability and its attendant ROI, starting with small achievable steps.

3 Key Benefits of Desktop Lockdown with Privilege Management Learn about the advantages when end users are operating without local administrative rights.

3 Key Steps to Data Normalization Learn how to make your data more effective and how data normalization works.

3 Keys to Quality Leads Tips for inbound B2B marketers who are promoting white papers, eBooks, and other informational offers for lead generation.

3 Metrics That Matter: Understanding the Data You Need to Run Your Subscription Business, The Discover the basic business model for anyone in the Subscription Economy, and why traditional ERP systems are failing subscription businesses.

3 Most Important Aspects of Perimeter Security and Identity, The As application access from within the corporate network give way to more fragmented apps in the cloud, with access via mobile devices, your traditional security perimeter of firewall, VPN, and LAN requires a new model where identity protects beyond the security perimeter.

3 Myths About VoIP Phone Service That May Be Holding Back Your Business What you don't know about Hosted VoIP can hurt your business.

3 Phases of Value Driving Sales Enablement Want to know why most B2B organizations often get sales enablement wrong (hint: it's not all about sales) and what you could be doing to get it right?

3 Scenarios for ROI - Reduce Total Cost of Ownership with MPLS 3 Scenarios for ROI: Reduce Total Cost of Ownership with MPLS. Multi-Protocol Label Switching is described in detail along with the advantages it offers over traditional networking services.

3 Steps to Developing Effective Calls to Action How to create calls to action that will lead to sales engagements.

3 Steps To Integrating Social Media Into Your Sponsorship Offerings Download to learn how HBO & the US Open are taking your sponsorships to the next level!

3 Steps To Optimize Internet Performance Through APIs Are you taking full advantage of APIs to optimize your Internet Performance?

3 Steps to Turning Your Business Phone System Into a Company-Wide Productivity Tool A great phone system is a productivity tool for your workforce, a means for improving customer satisfaction, and a way to give your business the communications strategy it needs to compete more effectively.

3 Tips for Every Start-Up or Entrepreneurial Venture Considering Google Apps When you're focused on building the next of power ultra-fast, low latency cloud networks, you don't have time to worry about your email server going down.

3 Ways to Overcome an Organizational Crisis Take an insider's look at how a school was pulled from the brink of collapse and transformed in less than a year into one of the "Best Places to Work."

3 Ways to Segment your Facebook Fan Base Learn how to best segment your Facebook fan base and how to best communicate with three different categories of fans by downloading this article.

30 Marketing Ideas in 30 Days – Entrepreneurs DIY Marketing Guide Even in struggling economic times, small businesses' entrepreneurial spirit continues to be a driving force in the American economy. Do-it-yourself marketing doesn't mean that you have to do everything by yourself! This eBook and the e-course are here to help. Just like how The Home Depot tells its customers that "they can do it and the Home Depot can help them." You can do your own marketing and you can do it with a little help from your friends in marketing.

30 Minutes to Maximizing LinkedIn Use this quick summary to help ensure that you don't miss out on what LinkedIn has to offer and get started (or restarted) - in a 30 minute read.

30 Social Media Marketing Ideas for the Holidays The Holidays are a wonderful time for so many reasons and they're a wonderful time for marketers to engage their customers in social media.

31 Tips For Generating B2B Website Leads A guide for small and mid-sized businesses

360 Degrees of Insight, Refining Innovation with Voice of the Customer Learn what happens when an organization effectively bridges the gap between Voice of the Customer programs and product innovation processes to drive profit and customer loyalty.

3D Game Programming for Kids: Create Interactive Worlds with JavaScript You know what’s even better than playing games? Creating your own.

3D Product Demonstrations - Virtually Everywhere Interactive product demonstrations that look and behave like the real thing.

3D Scanners: Selection Criteria for Product Design Applications 3D Scanning is emerging as a viable tool for design, reverse engineering, and manufacturing applications.

3G/4G Digital Signage Guide Today, the widespread availability of 3G and 4G cellular or wireless broadband networks enables digital signage to be deployed virtually anywhere.

4 Blind Spots of ERP, The Learn how to augment your IT infrastructure where ERP falls short.

4 Common Customer Challenges -- and How Customer Support Communities Can Solve Them This eBook provides details on why online customer support communities are effective at solving common customer service challenges.

4 Drivers of Mobile Sales Enablement Success This eBook examines the reasons why new selling dynamics intensify the lack of alignment between sales and marketing and how to correct this issue.

4 Reasons to Outsource Your DNS Learn how outsourcing your DNS can save you money and time in the long run.

4 Simple Ways to Find Time for Creative Work How to fuel production without killing creativity.

4 Smart Tips for Secure File Sharing and Improving Productivity In today's highly mobile work environment, your company's intellectual property (IP), whether that's patents, trade secrets or just employee know-how, may be more valuable than its physical assets. Sending IP outside your firewall can invite a data breach that could be extremely costly.

4 Tips to Increasing Retail Sales Across Multiple Channels Helpful ways to simply and efficiently grow your business across multiple sales channels.

42 Rules for Growing Enterprise Marketing, sales, and business development executives face constant pressure to boost revenue. This book is a brainstorming tool meant to provoke discussion and creativity within executive teams who are looking to boost their top line numbers.

42 Rules of Cold Calling Executives Understand the dynamics of a cold call and how you can manage those to get results.

42 Rules of Marketing The concept of the 42 rules is that almost anything in life can be summarized into 42 distinct ideas that capture the essence of the topic.

42 Rules of Social Media 42 Rules of Social Media for Small Business' is the modern survival guide to effective social media communications and the answer to the question, “what do I do with social media?”

45 Cool Analytics We Can Extract From Phone Calls Learn about the 45 analytics speech recognition technology can extract from the over 420 billion words spoken on phone calls daily between businesses and their customer/prospects.

4G Failover for Business Continuity: Maximizing Revenue and Minimizing Business Risk to Your Brand While short outages are common, longer service disruptions - due to weather, human error or even squirrels - can be catastrophic, paralyzing business operations.

5 Action Steps For Curing Your Inbox Zero Email Frenzy By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

5 Advantages of Mobile for Customer Service Learn the role Mobile plays in Customer Service.

5 Best Practices for Increasing Earned Media Learn what proven Facebook campaign types triple sharing and participation.

5 Biggest Blunders to Avoid with Enterprise Social Software This informative white paper explains how to succeed with enterprise social software, while also avoiding the five biggest and most common implementation blunders.

5 Customer Satisfaction Templates You Can Use Right Away Begin or improve your customer satisfaction program with these 5 ready to use templates.

5 Deadliest Marketing Mistakes, The To err is human, but some mistakes are bigger than others. Here are the five most painful, most horrific, most DEADLY marketing mistakes you could inflict on your company.

5 Design Principles for Advanced Malware Protection The 5 Principles discusses in more depth the technological shortfalls of current protections when trying to stop advanced malware and proposes a framework to better mitigate the threat of advanced malware, zero-day and targeted APT attacks.

5 Elements of Successful B2B Email Marketing An email marketing campaign is a direct marketing tactic with relatively low costs and potentially high Return-On-Investment.

5 Essential Elements to Building A Successful Customer Support Community A Planning Checklist

5 Essential Steps to Safer Email: How to Protect Small and Medium Business from Virus and Spam Threats Email is your business's lifeline—and its worst security nightmare. Learn the 5 critical steps you can take to stop spam and viruses, ensure compliance, and protect your corporate identity.

5 Essential Steps to Sustainable PCI DSS Compliance Learn how to focus an organization's efforts for the best, most cost-effective results.

5 Essentials of Effective Software Development Metrics, The Discover the difference between brilliant insights and blind alleys on the path to metrics-driven software development.

5 Habits of Highly Effective Content Marketers Learn five capabilities common among high-performing marketing teams and actionable considerations for implementing them.

5 Hidden Costs of Networked Storage What IT professionals need to consider when buying a storage solution, now and in the future.

5 High Impact Fail Points, and How to Avoid Them Learn how to spot and avoid common agile fail points that cause product delays and customer dissatisfaction.

5 Ingredients for Creating the Optimal Product Strategy Learn the key elements you should focus on when creating product strategy to successfully meet changing customer needs.

5 Key Factors Transforming the Mobility of Field Services Learn how “going mobile” increases field service efficiency, customer satisfaction and revenues! Features expert insight from TSIA and ServiceMax.

5 Management Blunders Causing Sales Impotence A brief manifesto calling for the return of inspirational leadership, delineation of duties and systematic marketing support for your sales team.

5 Methods for Managing Your Millennials Discover the opportunity to capitalize on the strengths and priorities of these younger employees.

5 Problems Marketers Face Today Tips on How to Overcome Them

5 Questions To Ask Before Integrating Social Into Your Brand's Marketing Campaign Understanding the power of social integration is half the battle.

5 Reasons to Use Paid Search Advertising When paid search advertising is done correctly it can optimize both your budget and your exposure to your target audience.

5 Reasons Why Preference Management Is Good For Marketing ROI Preference management is not just a compliance initiative, it’s a thermonuclear sales weapon. Learn how to leverage preference management to impact your ROI.

5 Reasons You Should Stop Giving Performance Reviews Are performance reviews more time consuming than useful?

5 Second MBA, The Discover the Basis of Any MBA Program Boiled Down Into Humorous Graph-Puzzles/Gruzzles.

5 Secrets for Leveraging Analysts Relationships to Gain Market Traction The analyst game: What it is and why it's so important.

5 Secrets of Highly Effective Channel Marketers Discover how to turn your channel partners into a more profitable extension of your sales force.

5 Signs You Need to Upgrade Your Phone System (and 5 Steps for How to Do It) Download this guide today to follow the 5 steps you need to take to upgrade your phone system and learn how to make a more educated decision.

5 Simple Ways to Get More Out of Google Apps Learn how CIO Jeremy Lawrence saved money for his organization, The Mind Research Network, by switching from hosted Microsoft Exchange to Google Apps.

5 Steps for Reducing Downtime Best Practices for Windows Server High Availability.

5 Steps to a White Paper that Pulls in the Perfect Prospect -- Free 25 Page eBook This e-book is a must-read for those who want to take their white papers and lead generation to the next level.

5 Steps to Ensuring a Successful VoIP Migration Voice over IP (VoIP) has arrived and is here to stay!

5 Steps to Moving Training Online Your company can save thousands of dollars and improve training quality by moving courses online. Learn how with this expert guide.

5 Steps to Protect Your Automation Applications from Downtime Learn how to significantly improve your automation applications availability protection, saving time, money and resources.

5 Strategies for Email Data Loss Prevention The average employee sends and receives about 110 emails each day or 29,000 emails per year.

5 Tech Solutions for HR Time Wasters Looking for more time in your workday? Boost morale, regain hours of your day, and get your department noticed.

5 Things You Need to Understand About Your Nexus Footprint Understand how to monitor your business activities as well as how states enforce Nexus.

5 Tips to Make Sure That Customers Transact With Your App The Challenge for eCommerce Apps - Keep customers happy and generate revenue.

5 Top Tips for Driving Loyalty Through Insight & Analytics in Telecoms Gain insights into positively impacting on your customer loyalty and reduce churn.

5 Trends Shaping the Way Marketers Work Now Examined are 5 cultural shifts that are moving work and the workforce beyond the office and traditional work-days.

5 Tricks That Fraudsters Use to Target eGaming Operators In this Playbook discover the results of conversations with exfraudsters and law enforcement officials about how fraudsters are targeting the online gaming industry.

5 Ways Mobile Apps Are Driving the Store of the Future Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers' eyes and ears -- and wallets.

5 Ways to Boost Facebook EdgeRank Scores & Increase Reach 88% of engagement on Facebook happens in the News Feed, not on Fan Pages.

5 Ways to Build Trust with Customers With consumers facing a steady stream of news reports about corporate data breaches, major retailers hacked for credit card information, nation-state-sponsored cyber attacks, and the Heartbleed Bug vulnerability in OpenSSL it is understandable if they are hesitant about online commerce.

5 Ways to Build up Your Performance Management If you want to manage employee performance effectively, you need to inspire and engage your people. There are tools that'll help, but you need to lay the foundation first.

5 Ways to Drive Revenue with Customer Service Learn how to turn your customer service center into a profit center.

5 Ways to Evolve the Dreadful Annual Performance Review The dreaded annual performance review: whether you're on the giving or receiving end, it can be an uncomfortable experience for both managers and employees. But it doesn't have to be.

5 Ways to Make Service Easy for Today's Customers Discover how to totally transform your customer service organization so it provides the effortless experience that today's customers want.

5 Ways To Manage The Rising Costs Of Benefits How to Get the Package You Need--Without Breaking the Bank.

5 Ways to Persuade your Target Audiences Learn how Marketing Professionals are using BluePrinting technology with positive results.

5 Ways to Prove the Value of Your In-House Creative Team Does your in-house creative team get as much respect as a Chihuahua in a dogsled race?

5 Ways to Pump Up Web Revenue In today's connected digital world, every marketer needs to think like a publisher; constantly producing content that compels their audience to read, comment and share.

5 Ways UltiPro Delivers Measurable Business Benefits C-level executives across all industries are leveraging new payroll and HR technology and hard, meaningful data for tangible, strategic business benefits alongside faster ROI and measurable savings to the bottom line.

5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it does nothing for data loss, data corruption and disaster recovery.

5 Windows 7 Features You Didn't Know Existed By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

5 Worst Things a Creative Can Say, The This eBook exposes five common phrases that create the illusion of productivity, but are hiding serious productivity problems.

50 Minutes and 500 Dollars: Real World Solutions for PCI DSS Don't be an easy cyber target - get started with security and compliance in under an hour.

50 Uses For Live CDs By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

6 Job Scheduling Tactics for Windows Server Sprawl Companies run many of their mission-critical processes on a growing array of Windows servers these days. Instead of automating nightly batch streams on a mainframe, data centers are running processes on multiple Windows servers using built-in schedulers like the Windows Task Scheduler applet or Microsoft SQL Server Management Studio.

6 Keys to Sales & Marketing Alignment Learn the sales and marketing benefits of better alignment with marketing automation.

6 Modern Security Tools for Windows 8 By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

6 Reasons Savvy Small Business Owners are Turning to Invoice Factoring More and more small to medium size businesses are discovering invoice factoring and realizing the value it provides to their company.

6 Reasons to Stop Managing Your People with Spreadsheets Tracking employee performance is tough enough, but doing it with spreadsheets is a nightmare.

6 Reasons Your Application Won't Work on an iPad – And How to Fix That Are you an application owner or a CIO struggling to enable your employees to access corporate applications from iPads? If so, this paper will provide you with the 6 key reasons that your enterprise applications won't run on iPads and practical solutions to solve this issue without having to rewrite your entire application portfolio.

6 Secrets to Offering Exceptional Customer Service In this free e-Book, see what you need to do to give customers what they want.

6 Steps to More Strategic Payroll Don't let your payroll department be hamstrung by administrative tasks.

6 Steps to Power Advocates to Create Authentic Brand Content Learn how advocates can help you fill your content gap.

6 Strategic Benefits of Upgrading HR Technology HR is at the center of an organization's goals when it generates continuous innovation and excels at delighting its customers.

6 Tips For Creating An Unbreakable Password That You Can Remember By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

6 Ways to Achieve Business Goals with Social Software This practical white paper shows you six different ways to achieve your business goals using social software.

6 Ways to Calculate Returns from Your Network Monitoring Investment All network management teams have two things in common: their budgets are tight and their user communities expect reliable network performance.

6 Ways To Get Busy People To Answer Your Emails By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

6 Ways to Increase Marketing Content Utilization Discover how highly effective marketers deliver the right content to empower sales and maximize ROI.

6 Web Metrics Even the Experts Forget to Measure, The Evaluating the performance of a website by the number of page views alone will never give you the complete story, but this is still the most popular metric used by website owners today.

6 Winning Plays for Sales Learn how to make marketing automation Sales' MVP.

60 Low & No Cost PR & Marketing Strategies The CarolRoth.com community has come together to offer 60 different strategies for you to create awareness and reach new customers, many of which are entirely free.

60 Social Media Ideas in 60 Minutes One of the first things that most people ask after they attend one of MarketingSavant's social media strategy workshops or webinars is "now what?". Not that their strategy isn't enough, in fact, it's likely great, but strategy alone won't get you down the road with social media marketing. Often times we need a few ideas to jumpstart our program, revitalize a stalled social media program or to take our existing great work to the next level.

60-Minute Brand Strategist: The Essential Brand Book for Marketing Professionals--Free Sample Chapter This book is about one thing only: branding. Period. In this economy ruled by ideas, the only sustainable form of leadership is brand leadership.

640-722 - CCNA Wireless (IUWNE) - Special Edition Practice Exam Prep Software and Study Guide The ExamForce 640-722 - CCNA Wireless (IUWNE) practice exam prep software provides their unique triple testing mode to instantly set a baseline of your knowledge and focus your study where you need it most.

642-902 - ROUTE (CCNP) CramMaster - Special Edition Practice Exam Prep Software and Study Guide Provides their unique triple testing mode to instantly set a baseline of your knowledge and focus your study where you need it most.

7 Best Practices for Business Process Management in Customer Service Effective customer service is not just about service experiences but about the business processes put in place to deliver them.

7 Convenient Truths to Capitalize Mobile Web All the trends tell us that mobile browsing is the next big thing, but in the rush to “go mobile” many websites forget the new device comes with a new set of usability rules, constraints and best practices.

7 Critical Characteristics to Demand from Your Remote Backup Service Provider The biggest danger any business has when sourcing a remote backup service provider is the lack of knowledge in what to look and ask for.

7 Deadly Sins in Brand Protection & Anti-Counterfeiting Are you not tailoring your Brand Protection Strategy to your product?

7 Different Uses Of Integrating Google Drive With Gmail By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf.

7 Effective Facebook Pages and 23 Facebook Marketing Ideas eBook Discover how to create a standout Facebook page for your business!

7 Email Management Problems of 2007, The Explores the requirements of an effective email archive system and suggests integral components of a solution.

7 Email Marketing Trends You Cannot Ignore Discover best practices and strategies for improving subscriber engagement.

7 Key Criteria for Choosing a Managed File Transfer Solution Learn why using email or FTP to send large files is such a bad idea.

7 Keys to Unlocking a Modern Business Continuity Management Approach Your Business Continuity program deserves more, simply because the risk to your enterprise is too high.

7 Principles to Upgrade Your Work and Life The whole paradigm of work is changing, and many of us are still stuck under the thumb of the boss in our life when what we want is to be the boss of our own life.

7 Questions You Should Ask Before Deploying Deduplication Deduplication has been one of the hottest technologies in the storage industry and has generated marketing wars, industry consolidation, and comments and controversy from vendors.

7 Steps for Using Twitter for Small Business Twitter has changed the way the world communicates. It has opened up a whole new real-time method of communication for small businesses.

7 Strategic Steps for Internet Presence to Make Your Business Boom Learn the seven simple steps for a successful internet strategy.

7 Strategies for Being a Better Manager Being a manager is hard. Being a great manager is even harder.

7 Things Engineers Want Recruiters and Employers to Know Find out exactly what engineers wish recruiters and potential employers knew about hiring them.

7 Things that IT Security Professionals MUST KNOW!, The Gain key insight into security problem and find the safest means to protect your technological assets.

7 Tips for Writing Survey Questions What you need to know to build the foundation of great customer and market research.

7 Vital Ways HR Services Can Contribute To Your Bottom Line Just how much more efficient can a professional HR service make your business? These seven important functions are just part of what a quality HR provider can contribute to your business.

7 Ways to Optimize Project Team Productivity: Using Customizable Web-based Project Management Software to Your Business Advantage Learn about the unique qualities of a hosted online solution that gives team members access to the information they need, wherever and whenever they need it.

7 Ways to Optimize Your Warehouse Management Simple ideas and powerful software that can increase the efficiency of your warehouse.

70-410 - Installing and Configuring Windows Server 2012 - Special Edition Practice Exam Prep Software and Study Guide Provides their unique triple testing mode to instantly set a baseline of your knowledge and focus your study where you need it most.

70-680 - Windows 7 Configuring CramMaster - Special Edition Practice Exam Prep Software and Study Guide Provides their unique triple testing mode to instantly set a baseline of your knowledge and focus your study where you need it most.

70-687 - Configuring Windows 8 - Special Edition Practice Exam Prep Software and Study Guide Provides their unique triple testing mode to instantly set a baseline of your knowledge and focus your study where you need it most.

8 Accounts Receivable Financing Facts You Need to Know Sometimes it can be difficult to stay afloat when you're dealing with daily business expenses and demands. Or maybe your company's business is steady but you're still looking for ways to increase cash flow for seasonal demand.

8 Benefits of Lean Manufacturing, The Learn How SYSPRO Leverages a Lean Manufacturing Model to Enhance Profitability.

8 Clues That Your Company Needs a New Website What has your website done for you lately? Are you getting the traffic, leads and sales that you expect and deserve?

8 Considerations for a Complete Application Performance Solution Explore the top 8 considerations that require attention when evaluating products and strategies to establish a complete application performance solution.

8 Critical Success Factors for Lead Generation For the Marketing Professional, learn from a lead gen pioneer how to drive more, high-quality leads.

8 Elements of Complete Vulnerability Management Threats to the security of your network will never completely go away, but the ability to prepare for, recognize and quickly remediate these threats should be a part of day-to-day company operations.

8 Key Metrics That Define Your AdWords Performance There are eight core metrics that provide an excellent overview of the performance of your AdWords campaigns.

8 Questions to Ask Before Selecting a Business Advisor How to find the perfect match for mid-sized and large companies.

8 Simple Rules to Globalize Your Content Now! This fast and fun eBook takes you through 8 simple rules you can use to prepare your content for the global marketplace. This content is being published here as an eBook for the first time.

8 Surefire Strategies for Monetizing Your B2B Website Discover how to maximize your revenue potential by utilizing the traffic you already have.

8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers.

8 Tips to Create Search-Friendly Press Releases Use press releases to boost rankings and generate leads.

8 Ways in 8 Days 8 Ways to Drive Free Traffic to Your Website in Just 8 Days!

8 Ways On-Site Service Can Drive IT Solution Provider Revenue Learn how you can provide better customer service, add value, and beef up margins.

8 Ways to Create More Effective Lead Generation Programs Using Content Syndication Savvy marketers understand that to reach these new customers, they must develop thoughtful, engaging, and helpful content that enables today's prospects to find them.

8 Ways to Grow Your Small Business with Online Marketing Many small business owners find it challenging to grow their business in today's stagnant economy.

8 Ways to Unlock Salesforce with Pardot Learn how pairing Pardot and Salesforce can help create one sales and marketing funnel.

802.11ac Wireless: The Time to Move is Now! 802.11ac is the next generation in wireless and is 3x faster than 802.11n. If you are planning a brand new wireless installation, expanding an existing wireless network, or upgrading an older wireless network the benefits of 802.11ac are real and the time to move is now.

802.11n Planning and Network Management Learn how to professionally plan, configure, and manage a wireless network that includes both 802.11n technology and legacy 802.11a/b/g technology so that the end result is an enterprise-class networking experience that delivers nonstop wireless service for all its end users.

802.1X Authentication Standard for Network Access Control Implement enterprise-wide secure wireless LAN access.

9 Indicators that it's Time to Replace Your Insurance Commission System Find out if the cost of managing your commission system is in line with performance.

9 Keys to Building a Successful Subscription Business The rules of commerce are changing. 51% of businesses say they're shifting the way they price and deliver their products or services to customers. The shift to a recurring revenue business model is happening across industries and continents. In this new world of commerce, there has been no blueprint to guide subscription businesses to success... Until now.

9 Noble Truths of Customer Experience, The Discover how the ideas, practices and suggestions embodied in the Nine Noble Truths can provide superior online customer experiences.

9 Questions Medical Marketers Should Ask About Call Tracking The healthcare industry depends on phone calls more than any other industry. This paper is for marketers, doctors, office managers and agencies that work with the industry, hospitals and clinics.

9 Security Questions to Answer Before Implementing An Intellectual Property Management Solution Learn what security issues you should address before implementing an Intellectual Property Management solution.

9 Strategies to Significantly Improve Your Online Lead Generation Campaigns Learn nine quick steps that can be easily implemented and are highly effective at maximizing your campaign ROI.

9 Ways to Recharge Your Six Sigma Program Explore proven methods that will reform and revitalize your process improvement initiative.

9-1-1 Demystified: What Voice App Developers and Service Providers Need to Know Understand why provisioning for 9-1-1 is important for those operating in the VoIP space and how it may impact you.

99 Questions To Jump Start Your Partner Channel Brain Give your team an opportunity to creatively think about how they can help your Channel Partners more effectively.

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